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TOPJOY Policy

Terms of Service

The conditions that apply when you browse, purchase from, or otherwise use the TOPJOY website.

Last updated: October 9, 2026

1. Adult Eligibility

You must meet the legal age to purchase nicotine products in your location. You may not purchase products for a minor or use the website for an unlawful purpose.

2. Products and Availability

Products, flavors, specifications, images, and availability may change. We make reasonable efforts to present information accurately, but minor visual differences may occur.

3. Orders

An order is an offer to purchase. We may accept, review, limit, or cancel an order because of availability, pricing errors, payment failure, suspected fraud, age-verification requirements, delivery restrictions, or applicable law.

4. Pricing and Payment

Prices and the final transaction currency are shown during checkout. Customers must provide accurate billing and payment information. Additional details are provided in our Payment Policy.

5. Shipping and Delivery

Delivery estimates are not guarantees and may be affected by carriers, location, public holidays, security checks, age verification, or events outside our reasonable control. Customers must provide a complete and accurate address.

6. Returns and Refunds

Eligibility for cancellation, replacement, return, or refund is governed by the Refund & Returns Policy and any mandatory rights under applicable law.

7. Product Safety

Products must be used only as intended and kept away from children and pets. Do not use a damaged, leaking, unusually hot, or altered device. Nicotine is addictive.

8. Accounts and User Conduct

Customers are responsible for their account credentials and information. Do not misuse the website, interfere with its operation, submit false information, or attempt unauthorized access.

9. Intellectual Property

Website text, images, branding, logos, product presentation, and design are owned by or licensed to TOPJOY and may not be copied or used without permission.

10. Third-Party Services

Payment, delivery, analytics, and other third-party services may be subject to their own terms. TOPJOY is not responsible for third-party websites outside our control.

11. Website Availability

We may update, suspend, restrict, or discontinue website functions or products when reasonably necessary, including for maintenance, security, compliance, or operational reasons.

12. Liability

Nothing in these terms excludes rights or liabilities that cannot legally be excluded. To the extent permitted by law, TOPJOY is not liable for indirect losses caused by misuse, unauthorized modification, or use contrary to product instructions.

13. Privacy

Use of the website is also governed by our Privacy Policy.

14. Contact Us

Questions about these terms can be sent to susuwei055@gmail.com.

Adults only. TOPJOY products are intended for adults who meet the legal purchasing age in their location. Nicotine is addictive.